Terms and Conditions
Terms and Conditions
Scope
These Terms and Conditions (T&Cs) apply to all contracts concluded through our online shop at viennabytobi.com. The provider and contractual partner is Tobias Euler-Rolle, (hereinafter referred to as “we” or “us”).
Conclusion of Contract
1. The presentation of products on our website does not constitute a legally binding offer but an invitation to submit an offer by the customer.
2. By placing an order for a product via the “Buy Now” button, the customer makes a binding purchase offer. The contract is concluded when the customer receives an order confirmation via email from us.
Prices and Payment Methods
1. All prices listed on the website are final prices and include statutory VAT (where applicable).
2. We accept the following payment methods:
• Credit Cards: Visa, MasterCard, American Express, Maestro.
• Mobile Payment: Apple Pay, Google Pay, ShopPay.
• Payment Providers: PayPal, Klarna, EPS, UnionPay.
3. Payment processing is handled through the payment method selected by the customer.
Delivery of Digital Products
1. The digital guide will be delivered automatically to the email address provided by the customer upon successful payment.
2. The customer is responsible for ensuring that the email address is entered correctly. In case of errors in the email address or issues receiving the product, the customer must contact us immediately.
Right of Withdrawal and Refunds
1. No Right of Withdrawal: According to § 18 para. 1 no. 11 FAGG (Austrian Distance and Off-Premises Contracts Act), there is no right of withdrawal for digital content that is not delivered on a physical data carrier once the execution of the contract has begun and the customer has consented to waive their right of withdrawal.
2. Finality of Sales: All sales are final. There is no possibility of a refund after the digital guide has been sent.
Liability
1. We are liable without limitation for intent and gross negligence.
2. In cases of slight negligence, we are only liable for damages resulting from injury to life, body, or health.
Copyright
1. The digital guide is protected by copyright.
2. Any distribution, publication, or duplication of the digital product without our written consent is prohibited.
Final Provisions
1. Austrian law applies, excluding the UN Convention on Contracts for the International Sale of Goods.
2. If any provision of these T&Cs is invalid, the remaining provisions shall remain unaffected.
Contact Information
Tobias Euler-Rolle
Email: tobiaseuler-rolle@gmx.at